Returns and Exchanges
For online orders we gladly accept returns of new, unused merchandise accompanied with tags still attached with a receipt free of charge within 15 days of delivery. Private Sale, sample sale, select designer style items and personalized products are final sale along with all jewelry is final sale.
For in store purchases we gladly accept returns of new, unused merchandise with tags still attached accompanied by a receipt free of charge within 7 days of purchase and store credit within 30 days of purchase. All tags must be attached to all items. Private Sale, sample sale, select designer style items and personalized products along with all jewelry is final sale.
You will receive an email confirmation once we receive your return, and you can expect your refund within 14 days — issued in the form of the original payment or a Gift Card. Please allow 1 to 2 billing cycles for your account to be credited. PayPal exchanges must be even — any balance will need to be charged to a credit card. We are unable to process exchanges for international orders.