Shipping

We ship WORLDWIDE!
  • Please allow at least 3-4 business days for your order to be processed before shipment.
  • All orders ship cleaned, pressed, and well packaged.
  • Items of a delicate nature may not be cleaned as they are too fragile.
  • Please make sure that make sure that your address is correct. We are not responsible for packages getting sent to the wrong /old address.
 
DOMESTIC
    • Arrives within 3-10 days from shipping date depending on where you reside.
    • Not All orders will include a USPS tracking number, you. If you want to track your package please upgrade to USPS Priority Mail. You will receive your tracking information via email once your package has been shipped.
    • Please upgrade to USPS Priority Mail if you would like insurance included in your shipment. (USPS covers up to $100 for lost, damaged and missing packages. Insurance will not cover packages that have been confirmed as delivered. Please visit the USPS website for more information.)
    • Please note that once a package leaves our premises, it is no longer under our control. If you have a problem with your package, contact the United States Postal Service immediately at 1(800) 275-8777.
    • By making a purchase with us, you agree that Alice and James will not be held responsible for any lost, stolen or delayed packages that may happen during shipment.
    INTERNATIONAL 
    • International shipping delivery times may vary between 2-12 weeks depending on your local post office. Unfortunately we are not able to provide a better estimated time of arrival as it is different for every country. 
    • Shipment to Canada usually takes 1-2 weeks to arrive. 
    • All orders will include a USPS tracking number, but please note it is common to see no additional tracking information once your package leaves the US.
    • Please check with your local post office or the customs department for any import duties, local taxes or handling charges that may be applied to your purchase. 
    • We do not determine any foreign duties or local taxes associated with imported packages and will not be held responsible for any of the charges that may occur. 
    • Please keep in mind that once a package leaves our premises, it is no longer under our control. If you experience any problems during shipment please contact your local post office immediately. 
    • By making a purchase with us, you agree that Alice and James will not be held responsible for any lost, stolen or delayed packages that may happen during shipment. 

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    Please note that we have no control over the postal service and their systems. We will not be held responsible for any lost, stolen or delayed packages that may happen during shipment. By making a purchase with us, you agree to these rules. 
    We will not be held responsible for lost, missing, or delayed packages due to an incorrect address provided by the customer. If packages get sent back due to an incorrect address, the customer is responsible for paying re-shipping fees. 
    Please keep in mind that once a package leaves our premises it is no longer under our control. If you have any problems with your package please contact the United States Postal Service ASAP regarding your shipment at 1(800) 275-8777.

    Items do not ship out on weekends or Holidays.
    Thank you!

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